HM Revenue and Customs (HMRC) will issue 1.5 million annual tax credits renewal packs for the 2023 to 2024 tax year to customers between 2 May and 15 June 2023. Once customers receive their annual renewal pack they will have until 31 July 2023 to check the information is correct and notify HMRC of any changes to their circumstances which may affect their claim.
Tax credits help working families with targeted financial support, so it is important that people do not miss out on money they are entitled to. There are two types of renewal packs:
Customers can renew their tax credits for free via GOV.UK or the HMRC app. For details on how to renew, search "manage my tax credits" on GOV.UK.”
The renewal packs will be sent out in batches. HMRC is reminding customers who have not received theirs to wait until after 15 June before contacting HMRC about their pack. Renewing online is quick and easy. Customers can log into GOV.UK to check the progress of their renewal, be reassured that it is being processed and know when they will hear back from HMRC.
Customers choosing to use the HMRC app can:
If there is a change in a customer’s circumstances that could affect their tax credits claim, they must report the changes to HMRC. Circumstances that could affect tax credits payments include changes to:
Find out more about renewing tax credits claims. Customers can download the HMRC app for free from their smartphone app store. Find out more about Universal Credit replacing tax credits.
Tax credits only customers will receive their first Cost of Living Payment for the 2023 to 2024 tax year between 2 and 9 May. The amount paid will be £301.
The government is offering Help for Households. Check GOV.UK to find out what cost of living support individuals could be eligible for.
**Criminals use deadlines, like the one for tax credits renewals, to trick people who might be expecting to hear from HMRC into sharing their banking or other personal details. If a phone call, text or email is unexpected, do not give out private information or reply, and do not download attachments or click on links. It is ok to reject, refuse or ignore any requests – only criminals will try to rush or panic people. HMRC is also warning people not to share their login details with anyone else.
Visit GOV.UK for more information on how to report a scam or suspicious activity.