Your NHS rights by Dean Dunham

publication date: Aug 8, 2014
author/source: Dean Dunham

Dean DunhamThe NHS Constitution sets out what your rights are as an NHS patient. Here are the key facts that you need to know .

Access to health services

You have the right:

Waiting times

Quality of care and environment

Nationally approved treatments, drugs and programs

Respect, consent and confidentiality

You have the right to:

Informed choice

You have the right to:

Involvement in your healthcare and in the NHS

Complaint and redress

You have the right to:

If you make a complaint and you’re unhappy with the final response from your GP practice or the NHS, your next step is to refer your complaint to the Parliamentary and Health Service Ombudsman.

However, to do this you must have received a final response to your initial complaint and you will need to show this to the ombudsman before they can consider your claim.

For further information on your NHS rights or on any other legal or consumer matter visit Dean Dunham’s website.

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