Soaring childcare costs mean that some families are paying more than a quarter of their average weekly earnings. For some going to work is simply not an option. Busy Bees who run a Childcare Voucher Scheme explain how the new government Tax-Free Childcare System differs and who will benefit most.
Post Christmas and January sales is a peak times for consumer complaints about retailers so its worth knowing exactly what your rights are before you spend your cash writes Dean Dunham, Chief Ombudsman at the newly formed Retail Ombudsman.
On 2 January 2015 the new Retail Ombudsman launches. This has been set up to resolve disputes between consumers and retailers. Dena Dunham has been appointed as the Chief Ombudsman. The first flurry of complaints will undoubtedly surround the return of Christmas presents. With this in mind here’s what you need to know if you find yourself wanting to return a present this year.
With just over six weeks to go until Christmas, many of you will be busy Christmas shopping. Dean Dunham explains your rights when shopping online or in the the high street.
As more and more people are falling victim to fake websites and as a result are losing hard earned cash, Dean Dunhill gives his top tips for staying safe and solvent online.
As a champion of people’s rights, Dean Dunham is delighted to announce that a new law has come into force that provides consumers with greater rights and protection in relation to unscrupulous rogue traders. This new law is called the Consumer Protection (Amendment) Regulations 2014 and here’s how it benefits you.
Thousands of holidaymakers and travellers will either lose their luggage or experience a delay in retrieving it, when going away or returning home. Whilst watching an empty carousel go round without your luggage is a horrible feeling, you do have rights if this happens to you as Dean Dunham explains.
Credit cards, loan agreements and hire agreements are all part of everyday life for most people. It is therefore imperative that you know what laws govern and protect you in relation to these. The law in question is the Consumer Credit Act 1974, amended in 2006 (“the Act”) and various Regulations. Here Dean Dunham outlines five things that you should know.
Thanks to a new European Law known as The Consumer Rights Directive, our consumer rights have been considerably strengthened. Dean Dunhill explains the implications.
This week a consumer took on an airline (Jet2.com) over its refusal to pay compensation for his flight being delayed and won, despite the airline taking the matter to the Court of Appeal. This could open the floodgates, not only in relation to new claims for delayed flights but also for those that have previously had their claims refused writes Dean Dunham.
Sainsbury’s Bank Travel Money – 48 hour rate salestartes Tuesday 10 June and ends Thursday 12 June, 2014. And ASDA Money is offering 0 per cent commission on a range of currencies with similar offers from Tesco.
HM Revenue and Customs (HMRC) is sending out 5.8 million tax credits renewals packs which will arrive by 30 June. Over 3 million of these claims need to be renewed before the 31 July deadline for claimants to continue receiving tax credits.
For many years the Child Support Agency (CSA) has dealt with the issue of child maintenance between parents. Now it is to be abolished. Dean Dunham discusses the major changes to child maintenance.
The news that various supermarkets, restaurants and takeaways have been using halal meat without telling consumers has highlighted a grey area in laws relating to food production. Dean Dunham explains your rights.
