We are all being given a gift this year in the form of additional shopper’s rights to be wrapped up in a new Consumer Rights Act. This new act combines eight separate regulations and pieces of legislation and introduces various new protections for consumers. The aim of this new act is to make it easier for both consumers and businesses to fully understand consumer laws.
It’s that time of year again when we are all in a shopping frenzy leading up to Christmas. It is therefore important that you know your consumer rights. Here’s what you need to know when shopping for goods (nto services) in store and online by People's Lawyer, Dean Dunham.
If you have been sold goods or services that you did not need, that for some reason you could not use or that you did not know had been sold to you, there is a very good chance that you will have a claim for mis-selling. Our People's Lawyer, Dean Dunham advises on mis-selling of PPI, card protection and energy.
We are hearing more and more stories about parents being presented with big bills due to their children playing games on iPhone/iPad and similar devices. But what can you do if this happens to you? Dean Dunham advises parents on their rights and how to avoid the situation happening.
If you are planning a holiday for next summer, you may want to think about saving up some money for it. While it could be a number of months away, the earlier you start planning, the more time you have to ensure everything is ready and your finances are up to date. Forester's Friendly Society offers a few ways you can effectively start to save up for the holiday of a lifetime next summer.
Gym members will be able to cancel their contracts more easily, after the Office of Fair Trading (OFT) struck a deal with LA Fitness, Dave Whelan Sports and gym management firm Harlands Group. Dean Dunham outlines what to look out for before you sign and how to get out if you already stuck in a contract.
The deadline to request self-assessment forms for parents affected by changes to child benefit for high earners is fast approaching, the Association of Chartered Certified Accountants (ACCA) is warning today.
A recent consumer survey revealed that 29 per cent of Britons have lost time or money through not understanding their consumer rights. Here the People's Lawyer, Dean Dunham, exposes the common retail myths.
Booking a holiday is a major expense for families and unfortunately many people's dream holiday turns into a nightmare with flight delays, holiday cancellations and accommodation not living up to what was advertised. Our People's Lawyre, Dean Dunhan, outlines what your rigths are and what you can do to protect yourself.
Have you got back from being abroad only to find that your smart phone or mobile broadband operator has stung you with a massive bill for your holiday usage? For many the answer will be yes. It would appear that as soon as you step foot out of the country it becomes a licence for the mobile network providers to print money. In the last few years the EU has come down hard on mobile phone operators forcing all European networks to play by their rules. As a result, there are now caps on what they can charge and these caps are being slashed again by July 2014. Dean Dunham explains your rights.
So many people get caught out when buying a car and as a result lose money. It is therefore really important that you know what your consumer rights are, writes Dean Dunham, the People's Lawyer.
Homeowners in the UK are currently entitled to earn £4,250 tax free cash each year by renting out a spare room in their home. This equates to an extra £81.70 each week. Judy Niner, founder of mondaytofriday.com, offers her top ten tips to homeowners considering taking in a lodger.
When you go into a restaurant and order food, you are essentially entering into a contract. The restaurant agrees to supply you with food and you agree to pay for it. Furthermore, the restaurant is by law required to provide good and safe food prepared with reasonable care and skill which matches its description. The customer, by ordering the food, is confirming that the prices are acceptable and that they have the means to pay for the meal. Dean Dunham explains your rights when things go wrong.
One of the consequences of a bad winter is potholes in the roads. It has been reported that there are thousands of roads of disrepair across the UK and in some places potholes have been seen up to two feet deep! Dean Dunham tells you what you need to know to sue for car repair costs.
